Online Support
Important Dates RSS Icon

3/5/2010 - Spring Registration Ends
3/26/2010 - Winter Quarter Ends
4/5/2010 - Spring Quarter Starts
5/17/2010 - Registration for Early Fall Starts
5/21/2010 - Community Day (School Closed)
5/31/2010 - Memorial Day (School Closed)

Support for Online Students


If you are wondering how distance education works, you’re not alone. At Globe University, we know that not everyone is familiar with online college. That’s why we provide thorough instructions, practical tutorials and a robust support system to ensure that students succeed as online learners.

For information about the support we provide online learners, call the online division of Globe University toll-free: 1-877-303-6060. You may also request information through the Web to get started or visit our Eau Claire location to learn more.

Online orientation

Whether you’re taking a single class or have started a fully online degree program, our school requires you to complete an online orientation session. This will give you the information you need to succeed. When you start your classes, you can be confident that you have the skills you need to be a successful distance learner.

Blackboard

The orientation allows you to explore Blackboard, our online course management software. Blackboard is used around the world for distance education and has a proven track record. The session introduces you to all the elements of an online class—the same things that are found in a classroom on campus:

  • Syllabus
  • Teacher expectations
  • Grading criteria
  • Class content
  • Assignments
  • Class discussions
  • Grades
  • Instructor information
  • Class announcements
  • Quizzes and tests

You can get a taste of Blackboard today. Our demo will let you see for yourself how it feels to use Blackboard to study online.

Both the user name and login password are guguest

Help desk

If you have questions about Blackboard or have problems once you’ve started your online program, help is just a click of the mouse away. Our well-staffed help desk is available nearly 90 hours each week; you can contact them by phone, email, webmail or chat. Their job is to get you going again, whatever hardware or software problems you encounter.

Online library

Our online division is supported by an extensive library that students can access through the web. They can use electronic journals, reference works, technical reports and databases. And we make sure that students have all the information they need to use these resources successfully. We offer services such as these to ensure that students are able to take full advantage of the resources we provide:

  • Lunch and learns. Noontime Q & A sessions and presentations about new resources
  • Online librarian. Our online librarian is available to answer questions via chat, IM, e-mail and telephone
  • Tutorials. Online tutorials on all of our databases and electronic resources
  • On-campus instruction. Online students may visit our Eau Claire campus library at any time to speak with a knowledgeable librarian

Contact us to learn more

Call Globe University in Eau Claire, WI, toll-free: 1-877-303-6060 orequest information about the support we offer online learners.